Legal Agreement — Please Read Carefully

Terms and Conditions — 98pak Online Gaming Platform

These Terms and Conditions govern your use of the 98pak platform. By registering an account or placing any bet or wager on 98pak, you agree to be bound by these terms in full. Please read every section carefully before using any part of our service.

Last updated: 1 January 2025  ·  Effective immediately for all accounts
98pak
Age Requirement

You must be at least 18 years old to register and use any 98pak service. No exceptions.

PKR Accounts Only

All 98pak accounts operate in Pakistani Rupees (PKR). No foreign currency transactions are accepted on the platform.

One Account Rule

Each player may hold exactly one 98pak account. Duplicate accounts are prohibited and will be suspended.

Fair Play Guaranteed

All 98pak games use certified RNG technology. Fraudulent play or system abuse results in immediate account closure.

1Acceptance of Terms

Welcome to 98pak. These Terms and Conditions (the "Terms") constitute a legally binding agreement between you ("the Player," "you," "your") and 98pak ("the Platform," "we," "us," "our") governing your access to and use of the 98pak website at 98pak.click, all associated pages, mobile-optimised interfaces, games, betting markets, and any services offered through those channels.

By clicking "Register," accessing any game, placing a bet, making a deposit, or otherwise using any feature of the 98pak platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with the Privacy Policy and the Responsible Gaming Policy, each of which is incorporated into these Terms by reference.

If you do not agree with any part of these Terms, you must immediately stop using the 98pak platform and close your account. Continued use of any part of the platform after any Terms update constitutes acceptance of the revised Terms.

Important: These Terms are written in plain English to make them easy for Pakistani players to understand. If anything is unclear, please contact our support team at support@98pak.click before using the platform.

2Eligibility

To register and maintain an account on 98pak, you must satisfy all of the following eligibility requirements at all times:

  • You must be at least 18 years of age. 98pak strictly prohibits access by minors. We reserve the right to request age verification documents from any player at any time.
  • You must be accessing and using the platform from a jurisdiction in which online gaming is not prohibited.
  • You must be acting on your own behalf and not on behalf of any third party.
  • You must not be a current or former employee, agent, director, officer, or contractor of 98pak, or an immediate family member or household member of such a person.
  • You must not have been previously excluded, banned, or self-excluded from 98pak or any affiliated gaming platform.
  • You must have full legal capacity to enter into a binding contract under applicable law.

98pak reserves the right to verify player eligibility at any stage and to suspend accounts where verification cannot be completed to our satisfaction. Any winnings accumulated by an ineligible player are subject to forfeiture.

3Account Registration and Security

3.1 One Account Per Player

Each individual player may hold only one active account on 98pak at any time. Creating multiple accounts — whether using the same or different personal details, payment methods, or devices — is strictly prohibited. If duplicate accounts are identified, 98pak reserves the right to close all accounts associated with that player and forfeit any balances, bonuses, or pending withdrawals.

3.2 Accurate Registration Information

When registering, you must provide accurate, complete, and up-to-date information including your full legal name, date of birth, mobile number, and any other details requested. You are responsible for keeping this information current. 98pak is not liable for any consequences arising from inaccurate account information provided by the player.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your 98pak account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person. 98pak will never ask for your password via email, chat, or telephone. Any activity conducted through your account — whether authorised by you or not — is your responsibility. If you suspect unauthorised access to your account, you must notify 98pak support immediately.

3.4 Account Verification (KYC)

98pak may request identity verification documents at any time, including before processing withdrawals above certain thresholds. Documents that may be requested include a valid CNIC (Computerised National Identity Card), proof of address, or confirmation of payment method ownership. Failure to provide requested documents within 14 days may result in account suspension and withholding of funds pending compliance review.

Account verification helps protect you — it ensures that no one else can access your funds or make changes to your account without your knowledge. The process is straightforward and your documents are handled securely under our Privacy Policy.
98pak

4Deposits and Withdrawals

4.1 Accepted Payment Methods

98pak accepts deposits and processes withdrawals via the following Pakistani payment methods only:

Easypaisa JazzCash NayaPay SadaPay Bank IBFT Visa / Mastercard

All transactions are conducted in Pakistani Rupees (PKR) only. 98pak does not accept foreign currency deposits. You may only use payment methods registered in your own name — third-party deposits and withdrawals are strictly prohibited.

4.2 Deposit Rules

  • Minimum deposit: Rs 200
  • Deposits are credited to your 98pak account immediately after confirmation from the payment provider.
  • 98pak does not charge any platform fees on deposits. Your payment provider may apply their own standard transaction charges.
  • Deposited funds may not be transferred between player accounts under any circumstances.

4.3 Withdrawal Rules

  • Minimum withdrawal: Rs 500
  • Withdrawals are processed to the same payment method used for the most recent deposit, unless otherwise verified by our compliance team.
  • Standard withdrawal processing time is under 10 minutes for mobile wallet methods (Easypaisa, JazzCash). Bank IBFT transfers may take up to 24 hours depending on your bank.
  • Withdrawals may be subject to a mandatory wagering requirement where bonus funds form part of the balance. See Section 5 for full details.
  • 98pak reserves the right to conduct enhanced due diligence on withdrawal requests above Rs 100,000 in a single transaction or Rs 500,000 in a rolling 30-day period.

4.4 Failed Transactions

If a deposit or withdrawal fails due to a technical issue on the 98pak platform, the full amount will be reversed or credited within 48 hours. If the failure is caused by your payment provider or insufficient funds, 98pak cannot be held responsible. Contact our support team at support@98pak.click for any transaction disputes.

5Bonuses and Promotional Offers

5.1 Welcome Bonus

New players at 98pak are eligible for a 100% welcome bonus on their first deposit, up to a maximum of Rs 10,000. To receive this bonus, the qualifying deposit must meet the minimum threshold stated in the active promotion. The bonus is credited to the player's account automatically alongside the qualifying deposit.

5.2 Wagering Requirements

All bonuses awarded by 98pak are subject to a wagering requirement before bonus funds or winnings derived from bonus funds can be withdrawn. Unless a specific promotion states otherwise, the standard wagering requirement is 20x the bonus amount. For example, a Rs 1,000 bonus requires Rs 20,000 in qualifying wagers before withdrawal of bonus-related winnings is permitted.

  • Wagering contributions vary by game type. Slots contribute 100%; most table games and live casino contribute 10%; Ludo multiplayer rooms contribute 50%; sports and esports bets placed at odds of 1.50 or higher contribute 100%.
  • Bonus funds must be wagered within 30 days of being credited. Unexpired bonus balances that have not met wagering requirements after 30 days are forfeited without notice.
  • 98pak reserves the right to withdraw any bonus offer at any time without notice, provided this does not affect bonuses already claimed and in active wagering.

5.3 Bonus Abuse

Any attempt to exploit, abuse, or manipulate bonus terms — including through collusion, multiple accounts, systematic low-risk wagering strategies designed solely to meet wagering requirements, or any other method determined to be bad faith by 98pak — will result in cancellation of all bonus balances and associated winnings, and may result in permanent account suspension.

Bonus terms are designed to be fair. If you have questions about whether a specific wagering strategy meets our terms, contact support before proceeding. We would rather clarify upfront than take action after the fact.

6Betting and Gaming Rules

6.1 Bet Acceptance

All bets placed on 98pak are subject to acceptance by the platform. 98pak reserves the right to refuse, limit, or void any bet at its sole discretion, including where there is suspicion of match-fixing, system errors, or unusual betting patterns. Bets are only considered accepted when a confirmation is displayed in the player's bet history.

6.2 Minimum and Maximum Stakes

Minimum and maximum stake limits apply to all betting and gaming products on 98pak. Specific limits are displayed within each game or market. These limits may vary by game type, player account level, and VIP Club tier. 98pak reserves the right to adjust limits for individual accounts without prior notice.

6.3 Void Bets and Error Correction

In the event of a technical error, incorrect odds or prices being displayed, or clearly erroneous data being used to settle a market, 98pak reserves the right to void the affected bets and return stakes to the relevant player accounts. Where possible, 98pak will notify affected players. Decisions on void bets are final.

6.4 Game Disconnections

If a player becomes disconnected from a live game or betting market due to a technical issue on the player's side (device failure, internet loss, etc.), 98pak is not liable for any resulting outcome. Where a disconnection is attributable to a platform-side fault, affected players will receive a full stake refund as account credit. Players experiencing repeated disconnection issues should contact support for assistance.

6.5 Sports and Esports Betting

Sports and esports betting markets are subject to specific settlement rules detailed within each market. In-play betting is available on selected events. 98pak reserves the right to suspend live markets during periods of uncertainty. Cricket and PSL markets follow the official ICC and PCB match rules for settlement purposes.

7Prohibited Conduct

The following activities are strictly prohibited on the 98pak platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where required:

  • Creating or operating more than one 98pak account.
  • Using another person's identity, payment credentials, or account details.
  • Depositing funds obtained through illegal means, including money laundering or financial fraud.
  • Colluding with other players in any multiplayer game, including Ludo tournaments and poker variants.
  • Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform, generate bets, or play games.
  • Exploiting software bugs, glitches, or technical errors for financial gain. Any such exploit must be reported to support immediately.
  • Attempting to circumvent responsible gaming restrictions, self-exclusion periods, or account limitations.
  • Engaging in chargebacks or payment disputes in bad faith after funds have been used for gaming activity.
  • Any attempt to hack, disrupt, or reverse-engineer the 98pak platform or its underlying infrastructure.
  • Providing false information during registration or KYC verification.

98pak cooperates fully with law enforcement and regulatory authorities in cases involving fraud, money laundering, or other criminal activity connected with player accounts.

98pak

8Intellectual Property

All content on the 98pak platform — including but not limited to the brand name, logo, website design, game graphics, software, text, images, data feeds, and all other materials — is the intellectual property of 98pak or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial purposes only. This licence does not permit you to copy, reproduce, modify, distribute, publicly display, or create derivative works from any 98pak content without prior written permission.

The 98pak name and logo may not be used in any advertising, promotional material, or online content — including social media — without express written authorisation from 98pak management.

9Privacy and Data Protection

98pak collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and use of your personal information as described in the Privacy Policy.

We use your data to operate and improve the platform, process transactions, verify your identity, comply with legal obligations, and communicate with you about your account and promotions. We do not sell your personal data to third parties. All data is stored securely using AES-256 encryption and handled in compliance with applicable Pakistani data protection requirements.

You have the right to request access to your personal data, request corrections, or request deletion of your account data subject to our legal retention obligations. To exercise these rights, contact support@98pak.click.

10Responsible Gaming

98pak takes its responsible gaming obligations seriously. We believe that gaming should be an enjoyable entertainment activity. When it stops being enjoyable, it stops being something we want to facilitate. Our full Responsible Gaming Policy details all available tools and resources.

The following responsible gaming tools are available to all 98pak players free of charge from within your account settings:

  • Deposit Limits: Set daily, weekly, or monthly PKR deposit limits. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
  • Session Time Reminders: Set reminders to be notified when you have been playing for a specified continuous period.
  • Cool-Off Periods: Take a break from the platform for 24 hours, 7 days, or 30 days. During a cool-off, your account is inaccessible for gaming and betting.
  • Self-Exclusion: Permanently or temporarily exclude yourself from 98pak for a minimum of 6 months. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you are concerned about your own gaming habits or those of someone you know, please visit our Responsible Gaming page for access to professional support resources. 98pak staff are trained to identify and sensitively handle responsible gaming concerns.

If you are in crisis: Please reach out to the Umang helpline (0311-7786264) for free, confidential mental health and addiction support in Pakistan.

11Limitation of Liability

To the maximum extent permitted by applicable law, 98pak shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the platform — including but not limited to loss of profits, loss of data, loss of goodwill, or service interruptions.

98pak does not warrant that the platform will be available at all times, free from errors, or free from malicious software. We take commercially reasonable steps to maintain platform reliability and security, but cannot guarantee uninterrupted operation given the nature of internet-based services.

Our total aggregate liability to any player in connection with these Terms shall not exceed the total value of deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes any liability that cannot legally be excluded, including liability for fraud or fraudulent misrepresentation.

12Amendments to These Terms

98pak reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will notify registered players via the email address or mobile number on file, or by posting a notice on the platform, at least 7 days before the changes take effect.

Continued use of the 98pak platform after the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not agree with any revised Terms, you must stop using the platform and close your account before the amendments take effect.

The "last updated" date at the top of these Terms reflects the most recent revision. We recommend bookmarking this page and reviewing it periodically.

13Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws applicable to 98pak's operational jurisdiction. Any dispute arising from or relating to these Terms or your use of the platform shall first be addressed by contacting the 98pak support team, who will attempt to resolve the matter within 10 working days.

If a dispute cannot be resolved through direct support, the matter may be escalated to 98pak's designated complaints handling process. Full details of the escalation procedure are available on request from support@98pak.click.

98pak's decisions on all gaming and betting outcomes, bonus rulings, and account actions are final and binding, except where a demonstrable technical error has occurred on the platform's side.

14Contact Us

If you have any questions, concerns, or complaints about these Terms or any aspect of the 98pak platform, please contact us through the following channels. We aim to respond to all enquiries within 24 hours.

  • Email: support@98pak.click
  • Live Chat: Available 24/7 via the chat icon on the 98pak platform
  • WhatsApp Support: Available during Pakistan Standard Time business hours

For account-specific queries, always include your registered mobile number and the nature of your enquiry to ensure the fastest possible resolution. Urdu-speaking support agents are available at all times.

For privacy-related requests, please refer to our Privacy Policy. For responsible gaming support, visit our Responsible Gaming page. General questions about how the platform works can be found in our FAQ section.

Quick Answers — Terms at a Glance

The most commonly asked questions about 98pak's terms, answered simply.

No. Each player is entitled to exactly one 98pak account. If you have forgotten your password, use the "Forgot Password" option on the login page to reset it via your registered mobile number. Creating a second account to bypass a lost password issue violates our one-account rule and can result in suspension of both accounts. Contact support if you need help regaining access.

Maximum payout limits apply per game and are displayed within each game's information panel. For jackpot slots, the displayed jackpot figure is the amount payable. Large wins above Rs 500,000 may be subject to enhanced identity verification before the withdrawal is processed. 98pak does not cap legitimate winnings; the verification requirement is purely for compliance purposes.

No. 98pak accounts are strictly personal and may only be operated by the registered account holder. Allowing another person to access your account — even a family member — is a violation of our Terms and can result in account suspension and forfeiture of funds. If you suspect someone else has accessed your account, change your password immediately and contact support.

Our support team aims to acknowledge all disputes within 2 hours and resolve standard cases within 24 hours. Complex cases involving transaction records, bet history review, or third-party verification may take up to 5 working days. You will receive updates at each stage of the process to your registered mobile number or email.

Understood the Terms — Ready to Play on 98pak?

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